Our counselor is extremely knowledgeable about the cruise lines and was able to give my family advice outside of the standard emails that I feel enhanced out vacation tremendously. He professional and personal knowledge and advice were key to not one but two outstanding vacations through The Magic for Less. We will continue to use this service for all future vacation planning needs. Just continue to provide the best service possible and I will continue to use and recommend this organization to others. I have traveled around the world and I must say that our counselor is by far the best travel agent I have ever worked with. I look forward to our next vacation.
Booking packages and monitoring for additional discounts took a lot of burden off of me as the primary planner for our vacation. I also really like being able to ask questions about particular experiences so that I could get some details that aren’t necessarily available on line. We have been using you guys to plan our Disney Vacations for years now, so even though I had to change counselors this time, I felt very comfortable immediately, because I know how you guys “do things”.
We can always count on our agent for great information about something new we want to try or any updates in the parks. She’s great at her job and as an added bonus, she is truly a very nice person and a pleasure to work with.
Thank you Lenna for sharing this magical picture from your Annivesary Cruise on the Disney Fantasy! Happy Anniversary and many more to you!
Our Magic for Less Counselor is always on top of things and caters to her clients at the level of need they have. As an experienced Disney-goer, I appreciate her help in setting things up and reminding me of important dates while she knows I don’t need crazy detail on planning at the same time. I have full confidence my trip is in good hands all the time with her!
Our travel agent gave us suggestions that we did not even know or heard about and every suggestion we went with was excellent
Working with our agent was a pleasure. We spoke extensively about the parks, the hotels, and the multiple Park ticket which I did not know existed. She help me arrange travel to and from the airport and made it so easy to enjoy the time we had at Universal Studios. She is a pleasure to work with and shows an enthusiasm while planning your vacation with you that is contagious. I will definitely contact her again for future vacations.
This was our 2nd year and we love working with our travel counselor. She made planning very easy and our vacations were perfectly unique for us. We are already planning for next year.
— Ease of booking
— Advice/tips on making the most of our vacation, including navigating the many things to do at the resort, parks, and restaurants
— personalized service for a wonderful vacation
My agent is always so helpful in giving me tips and helping me with linking reservations with friends, and also adding any notes needed to my reservation. All of this helps ease the stress of planning my Disney trips and cruises.
Our Magic for Less counselor has been our travel advisor for the past year and I will not DREAM of using anyone else. His knowledge, concierge style customer service, and care to detail is priceless. Plus, his enthusiasm is contagious!
Through our last 7 Disney cruises, our agent has sent numerous email messages with lots of information for us. We’ve asked questions in the past and she replies almost immediately with the info needed. We had a “welcome home” email from her immediately after our cruise finished 2 weeks ago, and acknowledging the booking of our next cruise.
We cruised out of San Juan. Because of the hurricane damage we were nervous about any cancellations of the cruise, air, hotel…but our agent was on top of it. Great communications! Always available to answer any question or address any concern. Makes our travel easy!
This was our first time on a cruise vacation, and the first time we had traveled out of the country with the kiddos. Our Magic for Less agent was very helpful, in making sure we knew which documents we needed, and making sure we knew what would be expected of us when traveling. She also responded to all of my emails VERY quickly. It didn’t matter if I emailed at 8am or 10pm, I had an answer within minutes. That level of customer service is just exceptional. We have referred several of our friends and business assoc. to Jo, and will continue to do so.
Our agent was amazing answered all my questions very quickly! Made me really feel at ease about our first cruise! She also sent us a nice gift package with door magnets and laundry bag which came in very useful. Above and beyond!
Our counselor was very responsive when we had questions and was amazingly organized. Every email sent was a great checklist for us before our cruise. Having never been on a Disney cruise I felt very informed and organized before our trip.
Our counselor was absolutely AMAZING to work with in planning our Disney Cruise. She was extremely knowledgeable and was very quick to respond to any questions we had. We will definitely reach out to her for all of our future Disney vacations.