Everything you need to know about health & safety protocols at Universal Orlando Resort. Find out how Universal Orlando has been operating in the near four months its been reopen. Both guests and members of our team are experiencing the Woah! These measures are based on guidelines from the CDC and health officials.
The new health, safety and hygiene procedures cover each step of a guest’s visit:
- how they arrive
- how they interact with other guests
- how they experience attractions, rides, and shows
- how they have meals.
- Click here for a video overview.
Universal Orlando’s new procedures cover three areas: screening, spacing and sanitization. Key measures apply to both guests and team members:
- Guests and team members are required to wear face coverings and observe social distancing guidelines
- Theme park guests as well as all Universal team members are required to have temperature checks before coming on-site; those with temperatures of 100.4 or greater will not be allowed to enter
In addition to face coverings and temperature checks, guests can expect the following when they visit Universal Orlando:
- Staggered parking
- Managed and reduced daily park attendance
- Managed and reduced attraction ridership, show attendance and restaurant seating. Some areas and events may remain closed for now.
- Increased cleaning and disinfection of food locations, ride vehicles, restrooms and other frequent “touch points” that go beyond Universal’s already aggressive cleaning procedures
- Social distancing practices at all locations throughout the parks, within attractions and queues and at restaurants
- Use of Virtual Line experiences at select attractions
- Contactless payments and “no touch” policies where possible
Universal Orlando Resort Hotels
Select Universal resort hotels – Hard Rock Hotel , Loews Royal Pacific Hotel , Universal’s Cabana Bay Beach Resort and Universal’s Endless Summer Resort – Dockside Inn & Suites – are currently welcoming guests, each with enhanced standards and protocols throughout its operations.
These enhancements currently include:
- Guests, team members and vendors are required to wear face coverings in public areas
- Team members and vendors will be required to have temperature checks upon arrival. Those with temperatures of 100.4 degrees or greater will not be allowed to work.
- Guests will be asked to self-screen for COVID symptoms and comply with quarantine orders prior to arrival
- Guest will have temperature checks upon arrival and anyone with a temperature of 100.4 degrees or higher will require medical clearance in order to enter the hotel
- Hand sanitizer stations in public areas and elevator landings
- Enhanced cleaning of guest rooms, meeting rooms and public areas with an EPA-approved cleaner and disinfectant
- Frequent cleaning of high-touch areas such as telephones, remote controls, door handles, light switches, elevators, and table tops, among others
- Food & Beverage outlet capacities limited based on latest recommendations and guidelines
- Social distancing signs and reminders of social distancing requirements in high-traffic areas
- Several contactless experiences for guests, including hotel texting-services, express checkout and contactless room deliveries
Check out the various hotel room tours we have on our YouTube channel!
Universal Orlando Welcomes You Back
You’re not the only one who has missed travel and experiencing your favorite thrill attractions! Universal Team Members are so excited to have you back! Check out some additional general FAQs and for the theme parks, CityWalk, and resort hotels here.
This Fall Is Gonna Be Scary Good
Between October 3 and November 1, you can still get your Universal fright fix this fall. And it’s included with your daytime admission to Universal Studios Florida and Universal’s Islands of Adventure. There are two heart-pounding haunted houses in Universal Studios—Universal Monsters: The Bride of Frankenstein Lives and Revenge of the Tooth Fairy—so you can get your scream on. You can take your kids trick-or-treating in Islands of Adventure. Plus, you can all dress in costumes to get in the sinister spirit of the season. You can find all the details here.
Want to Visit
Did you know The Magic For Less Travel was named a Universal U-Preferred Travel Agency? That’s right! And through October 14, you can book with a Special Offer. Plan some Woah right now!